Privacy Policy

Effective Date: July 10, 2025

Welcome to SkillProUp (skillproup.com). This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you access or use our website and services. By using our platform, you agree to the terms of this policy.

1. Information We Collect

We may collect the following information:

Personal Information: such as your name, email address, phone number, payment details, and billing information when you register or enroll in a course.
Technical Data: IP address, browser type, device information, operating system, and usage data when you interact with our website.
Cookies and Tracking Technologies: information collected automatically through cookies, pixels, and analytics tools.

2. How We Use Your Information

We use the collected information to:

Provide and manage access to our courses and services.
Process payments and send transaction confirmations.
Communicate with you regarding your account, updates, and promotional offers (if consented).
Improve user experience and website performance through analytics.
Comply with legal obligations and protect our rights.

3. GDPR Policy

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate data.
Right to Erasure: You can request deletion of your data under certain conditions.
Right to Object: You can object to data processing in specific circumstances.
Right to Restrict Processing: You can limit how we use your data.
Right to Data Portability: You can request transfer of your data to another provider.
Right to Withdraw Consent: If processing is based on consent, you can withdraw it anytime.

To exercise your rights, contact us at info@skillproup.com.

4. Cookies Policy

We use cookies and similar technologies to enhance your experience. Cookies help us remember your preferences, analyze site usage, and deliver personalized content.

Types of cookies used:

Strictly Necessary Cookies: Essential for website operation.
Performance Cookies: Collect anonymous statistics on site usage.
Functional Cookies: Store user preferences and choices.
Marketing Cookies: Used for delivering relevant advertisements.

You can manage or disable cookies through your browser settings at any time.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Afterward, your data will be securely deleted or anonymized.

6. Data Security

We implement robust security measures including encryption, firewalls, and restricted access to protect your data. Despite our efforts, no transmission method is 100% secure.

7. Sharing Your Information

We do not sell your data. We may share it with:

Service providers (e.g. payment processors, analytics tools) under strict confidentiality agreements.
Legal authorities, if required by law or court order.
In case of business transfer (e.g. merger or acquisition), with appropriate safeguards.

8. International Transfers

Your data may be stored or processed outside of Canada. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect it according to applicable laws.

9. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we learn that we have, we will delete it promptly.

10. Your Choices

You can control how we use your data by:

Adjusting cookie settings in your browser.
Unsubscribing from promotional emails.
Requesting data access, correction, or deletion.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with an updated "Effective Date."

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us using the details below:

Email: info@skillproup.com
Phone: +1 604-797-5470
Address: 2846 Morris Valley Road, Hemlock Valley, British Columbia, V0M 1A0, Canada